L M L R e s i d e n c e s

Loading

We specialise in transforming homes through premium renovations, seamless extensions.

1. Introduction

At LML Residences, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our residential construction, renovation, and development services. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Information We Collect

To provide our premium building and renovation services, we may collect personal information including your name, email address, phone number, residential address, property details, and financial or budgetary information relevant to your project. We only collect information that is reasonably necessary for our business functions.

3. How We Collect Your Information

We collect personal information directly from you when you fill out contact forms on our website, request a consultation, sign a building contract, or communicate with our team via email, phone, or in person. We may also collect technical data (such as IP addresses or browsing activity) through standard website cookies when you interact with our digital platforms.

4. How We Use Your Information

The information we collect is primarily used to provide and improve our services. This includes preparing project estimates, managing site feasibility assessments, facilitating council approvals, communicating construction progress, and maintaining internal administrative records. We will never sell or rent your personal information to third parties.

5. Disclosure of Personal Information

In order to successfully deliver your construction or renovation project, we may need to share your personal information with trusted third parties. This includes subcontractors, tradespeople, building certifiers, local councils, and material suppliers. We ensure that these parties only receive the specific information necessary to perform their required duties and are strictly obligated to maintain your confidentiality.

6. Data Security and Storage

LML Residences takes the security of your personal data seriously. We implement reasonable physical, electronic, and administrative safeguards to protect your information from misuse, interference, loss, unauthorized access, modification, or disclosure. When your personal information is no longer required for any legal, accounting, or business purpose, we take appropriate steps to securely destroy or de-identify it.

7. Access and Correction of Your Data

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask for corrections if you believe the data is inaccurate, out of date, or incomplete. If you wish to review or update your details, please contact us directly, and we will respond to your request within a reasonable timeframe.

8. Website Cookies and Third-Party Links

Our website utilizes cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your web browser settings, though this may limit some website functionality. Additionally, our website may contain links to third-party websites. Please note that LML Residences is not responsible for the privacy practices, policies, or content of external sites.

9. Changes to This Policy & Contact Details

We may update this Privacy Policy from time to time to reflect changes in our business operations or legal obligations. The updated policy will be published directly on this page. If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please reach out to our team via the contact information provided on our website.